Privacy Policy

At Vera & John, we value your trust and believe that it is essential to be transparent about how we collect, use, and protect your personal data.

What We Collect

When you register with us or play our games, we may collect the following information:

• Your name and contact details
• Date of birth and age verification
• Identification documents (for identification purposes only)
• Payment method and transaction history
• Game play and betting habits

We also use cookies to track your preferences and improve user experience. Cookies are small files that our servers store on your device.

Why We Collect It

We collect this information for the following reasons:

• To verify your age and identity for regulatory compliance
• To manage your account, transactions, and game play
• To offer personalized promotions, bonuses, and offers tailored to your preferences
• To maintain fair gaming practices by monitoring betting patterns

How We Use It

Your personal data will be used in accordance with the following purposes:

• For identification verification purposes only (ID documents)
• For customer support services (email or live chat communication)
• For promotional activities (offers, bonuses, and notifications)
• For maintaining internal records and regulatory compliance
• For analysis of betting habits to ensure fair gaming practices

Who Has Access

We may share your information with:

• Our service providers for administrative purposes (e.g., account management, payment processing)
• Law enforcement agencies or government bodies in line with regulations
• Regulatory authorities for anti-money laundering, self-exclusion, and responsible gaming monitoring

However, we will not disclose any sensitive personal data to third parties without obtaining your explicit consent beforehand.

Data Security

We use the latest encryption technology (HTTPS) to protect your information. Our servers are stored behind secure firewalls with restricted access controls. We also implement multi-factor authentication for all account management processes.

Your Rights and Choices

You can exercise your rights by:

• Contacting our support team via live chat or email
• Requesting a withdrawal of your consent to specific uses of data (opt-out)
• Updating your contact details through the 'My Account' section

Changes in Policy

We may update this policy at any time. Changes will be announced on our website, and it is essential that you review them periodically.

By registering with us or continuing to play, you acknowledge acceptance of these terms and conditions.